RETURN POLICY
RETURN & EXCHANGE POLICY
- Love Loren must be informed of any returns or exchanges via email or phone before shipping out your item
- Merchandise must be returned up to 7 days after the package arrives on your doorstep
- Merchandise must be unused and in perfect condition to qualify for return or exchange
- Merchandise must be accompanied by the original packaging including tags attached to products.
- Any merchandise marked "Final Sale" cannot be exchanged or returned
- Jewelry cannot be exchanged or returned
- Panties cannot be exchanged or returned
- Swimwear can only be exchanged
- After April 10, 2017 international orders can only be exchanged for merchandise or store credit.
- Contact Email: Contact@loveloren.com
- Address: 823 Oliver Ave Valley Stream NY 11581
- Exchanges will be processed within approximately 7-10 business days after we receive the exchanged item
- Original shipping charges are non-refundable
- The customer is responsible for all return shipping charges unless the item received is incorrect or damaged
- Discount codes must be applied at time of checkout- You must press "Apply" to see the order total update
- We cannot adjust any prices after the order has been submitted
- Only one code can be used on a purchase
- Coupon codes cannot be applied to previous purchases, nor can they be retroactively applied after an order has been placed.